Program: Indigenous Patient Navigators and Liaisons
Organizations: Thunder Bay Regional Health Sciences Centre
Thunder Bay Regional Health Sciences Centre - Hospital
Description of Services: Provides a number of services for Indigenous patients, including:
  • Interpretive services in Cree, Ojibway, and Oji-Cree anywhere in the Health Sciences Centre
  • Support before, during, and after clinical appointments
  • Linking patients and families to community resources
  • Tele-visitation services with remote family members
  • Information and education in a culturally-sensitive manner
  • Acting as liaison and advocate between the care team, patients, and families
  • Assistance with discharge planning

Cancer Care Indigenous Patient Navigator
  • Provides translation/interpretation, advocacy and support for Indigenous cancer patients
  • Jeannie Simon, Indigenous Patient Navigator, Regional Cancer Care
  • Email: simonj@tbh.net

Emergency Department Care Indigenous Patient Navigator
  • Provides translation/interpretation, advocacy and support for Indigenous patients
  • Leona Masakeyash, Indigenous Patient Navigator, Emergency Department
  • Email: masakeyl@tbh.net

Renal Services Indigenous Liaison
  • Provides tranlation/interpretation, advocacy and support for Indigenous renal (dialysis, kidney disease) patients
  • Susan Anderson, Indigenous Liaison, Renal Services
  • Pager: 807-624-4437
Requirements
Fees: None
Eligibility - Population(s) Served: Patients requiring the services of Indigenous Patient Navigators while receiving care at the hospital
Application: Call for assistance
Accessibility: Wheelchair Accessible      Wheelchair Accessible
Languages: English
Contact Information
Phone Numbers: 807-684-7200
Toll-Free: 1-877-696-7223 Ext 4324
Website: tbrhsc.net/home/indigenous-health-services/indigen...
Address: 980 Oliver Rd
Thunder Bay, ON
P7B 6V4
Map
Location: Located at Oliver Rd near Golf Links Rd
Hours: Cancer Care and Renal Services: Mon-Fri 8:30 am-4:30 pm


Emergency Department Care: Mon Fri 8 am-4 pm

This information is provided by thehealthline.ca. It was last completely updated on: 7/24/2025