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Rehabilitative Care in North West
Soins de réadaptation en Ontario du Nord-Ouest
Programme: First Contact Program
Organisation: Canadian Red Cross - Toronto Region - Etobicoke Location
Description des services: A program that provides an efficient and humanitarian approach to address the most pressing issues of refugee claimants

First Contact aims to:
  • Provide accurate information about emergency shelter, social services, legal and health services
  • Walk through orientation and general information that includes a high-level review of the refugee determination process, Interim Federal Health, legal aid, the shelter system, social services, English classes, work permits and more
  • If needed, provide a light meal, tokens or other supports
  • Provide 24/7 telephone information and referral services, focused primarily on after-office-hours referrals for newly arriving refugee claimants
Exigences
Frais: Free
Admissibilité / population desservie: Primarily for refugee claimants
Procédé et formulaires: Varies by program
Accessibilité: Partiellement accessible      Partiellement accessible
Notes sur l'accessibilité: Programs held at various sites or online
Langues: English
Zone(s) desservie(s): Toronto and area
Contact
Numéros de téléphone: 416-480-2500 option 1
Numéro sans frais: 1-866-902-4993
Télécopie: 416-480-2777
Adresse électronique: firstcontactontario@redcross.ca
Site Web: www.redcross.ca/how-we-help/migrant-and-refugee-se...
Adresse postale: Programs held at various sites or online
557 Dixon Rd, Unit 122
Etobicoke, ON
M9W 6K1
Map
Intersection: Martin Grove Rd and Dixon Rd
Emplacement: Toronto (West Humber—Clairville)
Heures d’ouverture: Emergency shelter referral: Daily 24 hours * Program hours: Mon-Fri 8am-8pm (except on public holidays)
Cadres supérieurs: Liane Fernandes - VP, Ontario
Conrad Sauvé - CEO
Contacts: Jean Suh - Advisor, Programs
Richard Roche - Manager, Operations

Les présents renseignements ont été entièrement mis à jour le 3/4/2026

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